Shipping policy
Shipping Policy – Magnet Innov
At Magnet Innov, we aim to dispatch your order swiftly and ensure a reliable delivery experience. We offer standard and fast delivery options depending on your location.
🕒 Order Processing Time
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Orders are processed within 48 to 72 working hours (excluding weekends and public holidays).
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Once dispatched, you’ll receive a confirmation email with a tracking number to monitor your parcel in real-time.
🚚 Estimated Delivery Times
We ship from international fulfilment centres depending on destination. See below for estimated transit times:
🇬🇧 United Kingdom
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Fast Delivery: 4–6 working days
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Standard Delivery: 5–8 working days
🇮🇪 Ireland
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Fast Delivery: 5–7 working days
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Standard Delivery: 7–10 working days
🇫🇷🇪🇺 France & Europe
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Standard Delivery: 5–8 working days
🇺🇸 United States
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Fast Delivery: 8–10 working days
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Standard Delivery: 8–15 working days
🇨🇦 Canada
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Fast Delivery: 8–10 working days
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Standard Delivery: 8–15 working days
🇦🇺 Australia
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Fast Delivery: 7–9 working days
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Standard Delivery: 8–15 working days
🇳🇿 New Zealand
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Standard Delivery: 8–15 working days
🌏 Asia
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Standard Delivery: 15 working days or more
🌍 Africa
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❌ Currently not serviced
Please note: Delivery times are estimated and may vary due to customs, local postal services, or exceptional circumstances.
📦 Tracking and Confirmation
A shipping confirmation email with your tracking number will be sent as soon as your parcel is dispatched. You may track your order at any time.
❗ Delays & Liability
Once your parcel has been transferred to the shipping carrier, ownership and risk are passed to you.
We are not responsible for delays due to:
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Customs processing
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Local postal services
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Strikes, natural events, or force majeure
📩 Contact & Support
If you have any questions about shipping or tracking, our customer service is happy to help:
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Email: support@hygiahome.online
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WhatsApp: +44 7887 579747