Terms of service

Terms of Service – Magnet Innov

OVERVIEW
Welcome to Magnet Innov! The terms "we", "us", and "our" refer to Magnet Innov, operated by AU BON MARKET LTD, a private limited company registered in the United Kingdom under company number 14447818. Our registered address is 71-75 Shelton Street, WC2H 9JQ, London, UK.

These Terms of Service (the "Terms") govern your use of our website and the services we offer (the "Services"). By accessing or using any part of the site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our website or services.

SECTION 1 – ACCESS AND ACCOUNT
You must be at least the age of majority in your country to use our Services. You agree to provide accurate and complete information when creating an account or placing an order. You are solely responsible for maintaining the confidentiality of your account credentials and all activities under your account.

SECTION 2 – OUR PRODUCTS
We aim to display our products as accurately as possible. However, actual colours and appearance may vary based on your device's screen and settings. All product descriptions and pricing are subject to change without notice. We reserve the right to discontinue any product at any time.

SECTION 3 – ORDERS
By placing an order, you are making an offer to purchase. Orders are only accepted once confirmed by us and payment is processed. We reserve the right to refuse or cancel any order. Orders may be returned only in accordance with our Return Policy.

SECTION 4 – PRICES AND BILLING
Prices are listed in Euros and may change without notice. Prices exclude taxes, shipping, customs or duties unless explicitly stated. You agree to provide current and accurate payment details and authorise us to charge the total order amount.

SECTION 5 – SHIPPING AND DELIVERY
Orders are typically dispatched within 48–72 hours with tracking. Estimated delivery times:

  • UK: 5–8 working days

  • Ireland: 7–10 working days

  • France & Europe: 5–8 working days

  • USA, Canada, Australia, New Zealand: 8–15 working days

  • Asia: 15+ working days

  • Africa: Not serviced

Shipping delays may occur due to external factors. Once the parcel is handed to the courier, we are not liable for delays.

SECTION 6 – INTELLECTUAL PROPERTY
All content on this website, including text, graphics, logos, and images, is the property of Magnet Innov or its licensors and is protected by intellectual property laws. Use is limited to personal, non-commercial purposes. Unauthorised use is prohibited.

SECTION 7 – THIRD-PARTY SERVICES AND LINKS
Our site may include links to third-party websites. We are not responsible for their content, policies, or services. Any dealings with third parties are solely between you and the third party.

SECTION 8 – SHOPIFY PLATFORM
Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform to sell our products. All transactions and data processing are handled securely via Shopify.

SECTION 9 – PRIVACY
Please refer to our Privacy Policy for details on how we collect, use and protect your personal information. By using our site, you consent to such processing.

SECTION 10 – RETURNS & REFUNDS
We offer a 90-day money-back guarantee from the date of order confirmation. For return instructions, please contact support@magnet-innov.eu or WhatsApp +44 7887 579747. Items must be unused, in original packaging, and with proof of purchase.

SECTION 11 – FEEDBACK
By submitting reviews, suggestions or feedback, you grant us a worldwide, royalty-free right to use such content for any purpose, including marketing.

SECTION 12 – ERRORS & OMISSIONS
We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information at any time without prior notice.

SECTION 13 – TERMINATION
We reserve the right to terminate your access to the Services at any time, without notice, if you breach these Terms.

SECTION 14 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of London, UK.

SECTION 15 – CONTACT INFORMATION
Company: AU BON MARKET LTD
Email: support@hygiahome.com
WhatsApp: +44 7887 579747
Registered Address: 71–75 Shelton Street, WC2H 9JQ, London, UK
Company No.: 14447818
Responsible Person: Rania Tahif, Le Mans, France